Systems & Skilled Labor: The Final Keys to Six-Figure Success

Hi Reader,

We’ve covered why we chose drywall and painting, how we developed a community-driven business plan, and our initial marketing successes and stumbles. Now, let’s talk about the final pieces that propelled us into the multiple six-figure range in just 90 days: robust systems and a skilled, well-paid workforce.

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution.” – John Ruskin

Investing in a CRM

If you want to scale, don’t rely on sticky notes and spreadsheets. Early on, we implemented a Customer Relationship Management (CRM) tool to handle:

Lead tracking
Scheduling estimates
Sending invoices
Monitoring sales metrics

This level of organization allowed us to spot patterns—like which types of jobs we landed most frequently—and refine our marketing and pricing accordingly.

On-The-Spot Estimates

Speed matters. We created a plug-and-play estimator so we could give prospects a quote right there, rather than emailing it days later. Eliminating the waiting period boosted our close rates significantly. In an industry where competition is fierce, responsiveness can be the deciding factor for a client.

Don’t Skimp on Labor

Here’s the hard truth: inexperienced or unreliable labor will cost you more in the long run. We quickly learned that paying top dollar for skilled pros saved us weeks of headache, reduced errors, and made our work stand out. Yes, you’ll feel the pinch in payroll—but the payoff comes in higher-quality jobs done faster, which fuels repeat business and stronger referrals.

From Break-Even to Profitable

By combining these systems and our new labor strategy, we were able to convert jobs from “barely break-even” to “strongly profitable.” With each successful project, our online reviews improved, word-of-mouth referrals skyrocketed, and we found ourselves hitting multiple six figures inside of 90 days.

The Takeaway:
Sometimes, growth hinges on investing upfront—whether it’s in a robust CRM or top-notch workers. Systems and skill create a sustainable cycle of winning bids, delivering quality work, and reaping the rewards of a glowing reputation.

Ready to apply these lessons to your own business? Reply to this email or schedule a chat and let’s talk about how to scale your operations, no matter the industry.

Let's Do This,
Micah
Fractional CEO | Business Coach | Host of The Common Cents Show